This Privacy Policy explains how we collect, use and protect your personal data when you use services provided by MrWest. We take your privacy seriously and set out below what information we gather, why we need it and how you can manage your data while playing or using our site in the United Kingdom.
When you register an account we collect identity and contact details such as your name, date of birth, email address, mobile number and postal address. We also collect verification documents where required - for example a passport or driving licence - to meet identity checks and anti-money-laundering obligations.
We gather device and connection information including IP address, browser type, device identifiers, operating system and log data. This helps us keep the service secure, detect fraud and improve performance.
We record deposits, withdrawals, bets, game activity, payment method details and the currency used. Transaction records are used for account management, financial reconciliation and any required regulatory reporting.
We use data to provide and manage your account, process payments, verify identity, prevent fraud, and comply with legal obligations. We also use information to respond to enquiries, deliver requested services and operate basic customer support. Where permitted, we may use anonymised data for site analytics and to monitor technical performance.
We protect your data using standard technical and organisational measures such as encryption in transit, secure servers, access controls and regular security reviews. Only authorised staff and third-party providers have access to personal data as needed to perform their duties.
We retain personal and transactional data for as long as necessary to provide services, meet regulatory or tax obligations and resolve disputes. Retention periods may vary depending on the type of data and legal requirements.
We use cookies and similar technologies to remember preferences, support login, secure sessions and analyse site usage. You can manage cookie settings via your browser; some features may not work if cookies are disabled. We also use third-party analytics and advertising partners who may place cookies subject to their own policies.
You have rights under applicable data protection law including the right to access your personal data, request correction or deletion, restrict processing, object to processing and request data portability where applicable. We will consider and respond to requests in line with legal requirements.
You can update basic account information from your account settings. For document updates or requests to correct or remove other personal data, contact our support team. We will verify your identity before making changes. To reach us use [email protected].
We share personal data with service providers who support our operations, such as payment processors, identity verification services, hosting providers and analytics partners. We may also disclose information to law enforcement or regulatory authorities if required. where possible we require partners to process data in accordance with this policy and applicable law.
We may update this policy to reflect changes in our practices. Significant changes will be posted on this page and, where appropriate, notified to account holders. If you have questions about the policy or how we handle data, please contact [email protected].
If you have any other privacy questions about Mr West practices, please get in touch via [email protected] and we will help you promptly.
